HVAC company · Webster, NY

Crossfield Heating & Air Conditioning

4.9 from 1,087 Google reviews Last updated Oct 1, 2026
85SCORE

About Crossfield Heating & Air Conditioning

Crossfield Heating & Air Conditioning provides heating, cooling, water heating, indoor air quality, insulation, air sealing, and home energy services in the Rochester area. The company has operated since 1993 and serves communities across Monroe, Wayne, and Ontario Counties, including Rochester, Webster, Fairport, Greece, Penfield, Pittsford, Canandaigua, Farmington, and Victor. Its HVAC offerings include furnace and air conditioning solutions, ductless split systems, heat pumps, air handlers, maintenance plans, tune-ups, and system design based on load calculations. Crossfield also offers water heaters, air purifiers, whole-house insulation, air sealing, and home energy assessments. The company provides customer service and emergency response 24/7, financing options, a Lifetime Craftsmanship Warranty, and a 2 Year Labor warranty. Its sales process includes equipment and comfort options based on each home, followed by airflow balancing after installation when needed.

At a glance

Trades
HVAC
In business
33 years (since 1993)
Service area
Webster, the following : Monroe, New York; Brighton, NY; Chili, NY; City of Rochester, New York; Pittsford, NY; East Rochester, NY; Gates, NY; Greece, NY; Henrietta
Address
44 Donovan St, Webster, NY 14580
Highlights
Emergency serviceFinancing available

Services

  • AC repair / service
  • Heating repair
  • Furnace service
  • Heat pump service
  • Ductless mini-split
  • Indoor air quality
  • Thermostats
  • HVAC maintenance

How the 85 score breaks down

Rating quality40.3 / 45
Review volume21.8 / 25
Review recency12.8 / 15
Years in business10.0 / 10
Verified license0.0 / 5

Scores are calculated the same way for every company. See the method.

What customers say

5★
1,035
4★
19
3★
4
2★
6
1★
23

Brian was on time /thorough and explained everything

Google review, Sep 22, 2026

We had our furnace and AC unit replaced in the utility closet of our garage addition, and the whole experience was great from start to finish. Brian, Tim, and Rob S. were efficient, got the job done quickly without cutting any corners, and clearly knew what they were doing. They walked me through the new system and…

Google review, Sep 15, 2026

We had HVAC system installed in bedrooms. We are very, very happy with the system and service from Crossfield! The technicians were very professional and couteous. They took time to explain how the system works, and to answer any questions we had. They explained to us the work they did. When we used the units,…

Google review, Sep 10, 2026

Read all 1,087 reviews on Google

Rating distribution and reviews from the company's public Google listing.