Pen Pals Cooling Heating Plumbing
At a glance
- Trades
- HVAC, Plumbing
- Address
- 2521 Madison St NE, Albuquerque, NM 87110
How the 79 score breaks down
Scores are calculated the same way for every company. See the method.
What customers say
We needed to have our water heater flushed and a check of our swamp cooler, since it had stopped turning on. Come to find out we needed to replace the whole system, along with the thermostat (controller) for it. For something that was so stressful for us to decide on, everyone at Pen Pals was so helpful and kind, to…
Google review, Sep 24, 2026
Lucas came to do the fall service on my HVAC.. He arrived when he said he would . He is obviously very knowledgeable about the HVAC. He was able to explain what he was doing and his findings in a way that I was able to understand. I have been so pleased with this company and am so glad I found them! Highly recommend!!
Google review, Sep 24, 2026
Kenneth was punctual, listened to my concerns & answered my questions. He was polite, direct & explained everything that he was going to do & why. He then recapped everything that was done. I was reassured that the system is operating well.
Google review, Sep 22, 2026
Rating distribution and reviews from the company's public Google listing.
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