HVAC company · Albuquerque, NM
Pen Pals Cooling Heating Plumbing
4.9 from 923 Google reviews#3 of 52 HVAC companies near Albuquerque Last updated Nov 1, 2026
79SCORE
At a glance
- Trades
- HVAC, Plumbing
- Address
- 2521 Madison St NE, Albuquerque, NM 87110
How the 79 score breaks down
Rating quality40.3 / 45
Review volume21.3 / 25
Review recency15.0 / 15
Years in business2.5 / 10
Verified license0.0 / 5
Scores are calculated the same way for every company. See the method.
What customers say
5★878
4★22
3★3
2★5
1★15
Had I-Deal install a new swamp cooler In June 2022, have had technicians out to shut down and set up 3 times now and they have all done a good job. Kenneth Thompson came today and shut system down and he was the best ever, he did a fantastic job and was extremely pleasant, hope he comes back next spring.
Google review, Oct 30, 2026
Kenneth Thompson is an excellent service technician. Customer service is great.
Google review, Oct 29, 2026
Read all 923 reviews on GoogleLucas S did a great job of switching our swamp cooler and getting the heater running. He was excellent! Thank you!
Google review, Oct 26, 2026
Rating distribution and reviews from the company's public Google listing.
Other top HVAC companies near Albuquerque
- Kidzz MechanicalScore 80 · 4.9★ (1,098)
- TLC Plumbing Heating Cooling ElectricalScore 79 · 4.8★ (5,801)
- Gustafson's Heating, Cooling & PlumbingScore 79 · 5.0★ (290)
- Air Care New MexicoScore 78 · 4.9★ (606)