The Heat Pump Store

At a glance

Trades

HVAC

Address

11933 NE Sumner St, Portland, OR 97220

How the 74 score breaks down

Scores are calculated the same way for every company. See the method.

What customers say

Rhonda and the team at The Heat Pump Store is top notch. Installed a heat pump, indoor unit, and thermostat for me. Pad and install of outdoor unit is perfectly level. The cutting of my wall to fit indoor unit is straight and level making it very easy for me to add trim to cover. The whole planning process was pain…

Google review, Oct 22, 2026

Rhonda was great, and the installers and electrician were all top-notch professionals! I wish I had their names so I could give them a shout-out, too. From sales to installation, everyone was professional, accommodating, and easy to work with, even when rescheduling. The unit is very quiet, and the cooling works gre…

Google review, Oct 16, 2026

From the first meetings with Rhonda, to the installation with Juan and Miriam, I’m happy to say that my experience with the Heat Pump Store was professional and personable throughout. I’m absolutely thrilled with my new system and can’t wait to see how we fare through some of those extra hot summer days. I definitel…

Google review, Oct 15, 2026

Rating distribution and reviews from the company's public Google listing.

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